It's not a secret that it costs 10 times more to win one new customer vs keeping an existing one. In today's 'always on' world where choices are endless, we've developed turnkey platforms to put your engagement and loyalty on autopilot.
view our interactive example below
We make it easy for your customers to sign up for the rewards program via QR codes or NFC tags. She could have also received an invitation with her hotel booking prior to arrival via email confirmation.
We prompt customers to get a personalized experience by telling us about their preferences or favorite activities. This allows you to suggest content, experiences, or products based on what the customer has expressed interest in. This data can be used to create customer segments for offer targeting and engagement within the program our your other platforms.
Opening the program reveals loads of pre-programmed actions and content that gamifies exploring your Casino. Customers might see a Check-In Challenge that encourages them to visit a specific location, tap to earn with a QR code or NFC tag, earning them an instant benefit or reward.
Video Challenges give you the opportunity to capture a guest's undivided attention for a couple of minutes. No other platform, program, or club tracks this kind of experience.
A Check-In Challenge that is in conjunction with an activity people were already excited to participate in lifts the atmosphere and gives guests an instant good feeling. Nothing is better than a gift you weren't expecting.
Check-In Challenges associated with food or fun activities only drive people to keep opening up their app. Guests feel that all their activities are working to their benefit in your Casino.
Share Challenges are a great way to convey information and connect with the customers sphere of influence. Posts are created on behalf of the customer that they share. This bypasses advertisement filters on media platforms. Automated emails can be sent after challenges are completed.
Added to your rewards
Survey Challenges or Quiz Challenges are a fun way to gather information from your customers and guests. Challenges extend beyond being on-site at the Casino, keeping your brand in their mind all year. You get all the associated data.
By incorporating social connect, we capture existing user data, then track every survey, quiz, challenge, and engagement with the system to build a robust collection of insights and data without having to impose on users.